Global Client Support · Edition 01 · 2026
14-Point Global Client Support Program
One accountable commercial relationship, supported across products, supply, finance, market entry, compliance, technology, and long-term growth.
Support before, during, and after every engagement.
Saudimade identifies qualified Saudi suppliers, negotiates approved commercial terms, purchases the selected products or services, and supplies them to the client through one Saudimade agreement and point of contact.
Buyer of record with the supplier. Seller of record with the client.
This is not an introduction service. Saudimade contracts as the seller with each client and manages the supplier-side relationship on their behalf — reducing counterparties, aligning accountability, and clearing the path from requirement to delivery.
Fourteen support points across three commercial tiers.
Products, Supply and Finance
- 01Access to Saudi Products and Services
- 02Supplier and Supply-Chain Management
- 03Consolidation and Smart Shipping
- 04Banking Facilities and Trade Finance
- 05Marketing and Brand Support
Market Growth, Digital and Compliance
- 06International Exhibitions and Events
- 07Advisory and Market-Entry Support
- 08E-Commerce and Digital Enablement
- 09Product Adaptation for Local Markets
- 10Registration, Certification and Compliance
Protection, Business Development and Long-Term Growth
- 11Market and Opportunity Protection
- 12Business Development and Access to Buyers
- 13Training and Knowledge Transfer
- 14Performance Monitoring and Long-Term Growth
Seven principles that govern how the program is delivered.
Finance, incentives, credit, market protection, introductions, supplier allocation, and professional services remain subject to eligibility, approval, availability, and written agreement.
Tailored support
Support is scoped to each client's sector, market, and stage — never a fixed package.
Competitive selling prices
Pricing is negotiated at source and structured to remain competitive at destination.
Eligibility and approvals
Finance, incentives, allocations, and market protection remain subject to eligibility and approval.
No guaranteed outcomes
Introductions, applications, and market activity do not guarantee sales, approvals, or specific results.
Professional standards
Work is delivered in line with recognised professional standards and internal governance.
Confidentiality
Client information is treated confidentially and shared with third parties only under written scope.
Clear responsibilities
Roles, deliverables, and dependencies are defined per engagement in writing.
Three steps from inquiry to structured support.
Share your requirement
Submit a brief through the Request Centre or contact the desk directly.
Qualification and scoping
Saudimade reviews eligibility, aligns the relevant program points, and confirms scope in writing.
Execution and review
Coordinated delivery through a single Saudimade agreement, with performance reviewed on an agreed cadence.
Ready to structure your Saudi sourcing?
Send an inquiry to the client-support desk — we typically respond within three business days.